FAQs
Does the products in stock?
Yes, most of the products are in-stock in Singapore. But if there is any Pre-Order products we will notify the customers
In what status are the products Minimolife offer?
The products we have are new and come in their original packaging
Are the products here original?
Yes, all products that available in our online shop are original and directly shipping from the products origin
Do I have to pay for shipping costs?
Yes. But if there is any products labelled "free shipping" are free of shipping costs
Delivery Time
It usually takes 2-3 days or longer. The period begins immediately after receipt of payment. After receipt of payment you will receive a confirmation e-mail
Where I can check the status of my order?
You can check the status of your order by following link that your have received in your confirmation e-mail. You can also check the status of your order by logging in to our web shop and opening My Account "Delivery Details"
How do I know if my order has been placed successfully?
You will receive a confirmation email that contains information regarding the details of your order. Please check the detail information carefully. We are not responsible for shipping errors caused by incorrect input of personal information. If you did not receive a confirmation email, please reach out to our customer service team immediately.
What should I do if I received the wrong or damage product?
Please contact us, including your name, order number, and photos of what you received (please do not open wrong product received). Our team will assist to solve your problem.
Where can I find product information?
All product information can be found on the description of the product. And you are welcome to chat us if you have further questions
Do you have a physical store?
Yes, kindly confirm before self-collection
Address
30 Loyang Way, #06-02/03/04 Singapore 508769
Singapore 508769
Operating Hours:
Mon.- Sat. / 9am - 6pm
If I cannot find a helpful answer in FAQs?
If you wish to inquire something else or unable to find something helpful, kindly contact our Customer service for assistance
